Frequently Asked Questions

Q: Is this a monthly subscription?

A: No, The Elevation Box is available for purchase once or as many times as they wish.  No contract, no commitment.

Q: Is shipping included?

A: Yes the Elevation Box is free shipping and free shipping is available for all store purchases in store equalling $100.00 or more before applicable taxes.

Q: How many times a year do The Elevation Boxes ship?
A: Currently, The Elevation Boxes ship out quarterly. 

Q: Is the shipping discreet?

A: Absolutely, YES!! Your package is shipped discreetly. The box that you will recieve has no Canadian Elevation logos or any pictures of cannabis printed on the outside of box. 

Unfortunately, Canadian Elevation will not be held responsible for lost, stolen or even mis-delivered packages. 

Q: I have concerns regarding the transport of the fragile glass and other items sold by Canadian Elevation, how are they shipped?

A: Every item in The Elevation Box is carefully wrapped and protected for delivery. The same care is taken with every piece from our store.  However, if something arrives from Canadian Elevation broken, please send us a picture at contact@canadianelevation.ca within the first 48 hours after receiving package in mail. We will do our best to replace any broken items.  However due to the fact that a lot of the products we sell are one of a kind, items cannot be guaranteed to be the same as original.

Q: How do I know when my order has shipped?

A: You will receive a tracking number as we ship through Canada Post using their Expedited Service . 

Q: I am a Canadian maker and I think I have a  product that will be great for The Elevation Box, what should I do?

A: Please email us at contact@canadianelevation.ca

Q: How old do you have to be to order from this site?

A: You must be 19 or older. 

Q: Where are the glass smoke pieces made?

A: Each glass smoke piece is made in Canada and the name of the artist is given in the box as well as some promotional items from the artists.

Q: How many Canadian makers are featured in The Elevation Box?

A: Each Elevation Box features the work of 7 to 10 Canadian makers from all across Canada.